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Privacy policy

1. Personal details in general

Anti-Snore Partner Sweden AB (https://eezyflow.com) aims to always protect your privacy and personal details as well as possible. The purpose of this policy is, among other things,. to help you understand which personal details Anti-Snore Partner Sweden AB collects and how we use your personal details.

We always try to be as clear as possible about how we process your personal details. If you still have questions about how we process your information after reading this policy, you are welcome to contact us. Email: https://eezyflow.com/en/contact.

2. Changes

We work continuously to ensure that your personal details are managed in the best possible way. Anti-Snore Partner Sweden AB reserves the right to make changes to this privacy policy. All changes will be published on the Website.

3. Who is responsible for the personal details we collect?

Anti-Snore Partner Sweden AB, tax registration number 556800-8865, Lyckornas Väg 11, 139 53 Värmdö  (not the visiting address), is responsible for the handling of your personal details.

4. Which personal information do we collect about you and why do we collect it (purpose)?

The personal information we collect about you is used for different purposes. In this section, we’ll explain:

• We why use your personal information.
• What processing is done in order to achieve the purpose.
• Which personal information is used in order to achieve the purpose.

4.1 Purpose - Being able to manage orders/purchases online

Categories of personal information which are saved and processed for this purpose:

• Name
• Contact details (e.g. home or delivery address, email and mobile number)
• Payment history
• Payment information
• Purchasing information (e.g. which goods have been ordered and whether the goods will be delivered to another address)

Examples of processes:

• We deliver your product (including communicating with you about your delivery).
• We confirm your identity
• We manage your payment
• We check your address
• We manage and communicate with you in case of a complaint or guarantee issue which affects your purchase.

4.2 Purpose - Being able to fulfil the company’s legal obligations

Categories of personal information which are saved and processed for this purpose:

• Name
• Contact details (e.g. address, email and telephone number)
• Payment history
• Payment information
• Your correspondence
• Details about time of purchase, place of purchase, possible faults/complaints

Examples of processes:

• We may be forced to process your personal data in order to fulfil legal obligations, as required by law, judgments or government decisions. The requirement could concern our product responsibility or the safety of our products. In these cases, we may need to provide general communications and information or send you specific information about product safety alerts and product recalls. The requirement could also concern our obligations according to accounting or money-laundering laws.

4.3 Purpose Being able to manage customer service issues

Categories of personal information which are saved and processed for this purpose:

• Name
• Contact details (e.g. address, email and telephone number)
• Your correspondence
• Details about time of purchase, place of purchase, possible faults/complaints

Examples of processes:

• We communicate with you and answer your questions that you send to us via telephone or email.
• We confirm your identity (if necessary).
• We investigate complaint and support issues.

4.4 Purpose Being able to evaluate and develop our products and systems.

Categories of personal information which are saved and processed for this purpose:

• Age
• Gender
• Town/city
• Correspondence and feedback regarding our products and services.
• Purchase- and user-generated data (e.g. click and visit histories)
• Technical data regarding the devices used and their settings (e.g. language setting, IP address, browser settings, time zone, operating system, screen resolution and platform)
• Personal details which are collected via cookies (not personal information).

Examples of processes:

• We make our services more user-friendly.
• We create documents for the purpose of improving our IT systems in order to improve security for the company and for the visitors/customers generally.

5. Companies who we may give your personal details to

• IT services (companies that handle essential operations, technical support and maintenance of our IT solutions or store our personal information).

We give your personal details to the following companies which are independent personal information managers:

• Logistics companies and freight companies (for delivery of your order).
• Payment solutions partners (Klarna).
• Credit check companies.

6. Transfer of your personal details to countries outside the EU/EES

Ourselves and our suppliers and cooperating partners have a general rule of only processing your personal details within the EU/EES.

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Telephone/customer service: 
+46 (0)8 636 50 30
Mail to customer service>